Privacy policy

What personal data do we collect and why we collect

To effect the provisions of Organic Law 15/1999, of 13 December, of Protection of Data of a Personal Nature, DIKOIN INGENIERIA S. L. U. informs the User of the existence of an automated file of personal data created by and for DIKOIN INGENIERIA S. L. U. and under its responsibility, with the purpose of maintaining and managing the relationship with the User, as well as information work. At the time of the acceptance of these general conditions, DIKOIN INGENIERIA S. L. U. User require the collection of certain data required for the provision of their services.

• User name
• Company
• Department
• Name and surname
• N. º tel.,
• E-mail
• Address
• IP address

DIKOIN ENGINEERING S. L. U. uses the personal data that we hold about you for the following purposes:

• Sign in to access our websites (IP address) for statistical purposes, to optimize, improve and further develop our website, for example, analyzing the behavior of the user in relation with the dates and times, and the volume of data used by our website.
• Communication about products, services and projects, e.g. by responding to queries or requests.
• Planning, implementation, and management of the relationship (contract), for example, by performing transactions and orders of products or services, processing payments, performing accounting, auditing, accounting and billing, arranging shipments and deliveries, facilitating repairs and providing support services.
• Advertise products and/or services similar or identical to the goods or services already purchased, unless there is an opposite and sending out newsletters.
• Administration and conduct of surveys of customer, marketing campaigns, market analyses, sweepstakes, or other activities, or promotional events.
• Maintenance and protection of the safety of our products, services and websites, preventing and detecting errors through the log files, security threats, fraud or other criminal activity or malicious.
• Resolution of disputes, enforcing our contractual agreements and to establish, exercise or defend legal claims.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, as well as the visitor's IP address and the string of the user agent of the browser to help spam detection.

A string anonymous created from your email address (also called a hash) may be provided to the service Gravatar to see if the you are using. The privacy policy of the service Gravatar is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with location data (GPS EXIF) included. Visitors to the website can download and extract any data of location of images on the web.

Contact forms

The completion of the registration form is mandatory to access and enjoy certain services offered on the website. Not providing the requested personal data or not accepting this data protection policy means that it is impossible to subscribe, register, buy, quote, or to participate in any of the promotions in which personal data are required.

According to the established in the Organic Law 15/1999, of 13 December, of Protection of Data of a Personal Nature, we hereby inform you that the personal data obtained as a result of your registration as a User, will be incorporated to a file owned by DIKOIN INGENIERIA, S. L. U., with C. I. F B-95571642 and registered office in Polígono Industrial El Campillo, 13B, 48500 Abanto y Ciérvana, Vizcaya, Spain, having implemented the security measures established in Royal Decree 1720/2007, of 11 June and updated in September 2018.

Cookies

This web site may use and/or uses the following cookies:

• Necessary Cookies: are essential to the provision of the services requested by the user. If you disable these cookies, you will not be able to correctly receive our contents and services.
• Analytical Cookies: We use these cookies to improve the quality of our services by analyzing the behavior of users on our website. For this we use third-party cookies. If you disable these cookies may continue to receive our services, however, we will limit the knowledge of the activity of our customers for the improvement of our services.
• First-party Cookies: (those generated by the page property of DIKOIN ENGINEERING, S. L. U.)

Session Cookies or technical cookies, son the most basic and allow, among other things, to know that the user has accepted the notice of the cookies of the website, or to know when you are navigating a human or an automated application (this is to combat the spam).

• Third party Cookies or cookies analysis: those generated by services, plug-ins and/or external providers):

Google Analytics stores cookies to be able to produce statistics on the traffic volume of visits of this website, and post more visited, etc By using this website, you are consenting to the processing of data (which will be transmitted, processed and stored) by Google, Inc. Therefore, the exercise of any right you must do so by communicating directly with Google (www.google.com)

Important: remember, these cookies it will only be used for statistical purposes that help optimize the user experience on the web site, and we will never associated to any personal data that can identify the user.

Social networks, each one of them (Twitter, Facebook, Linkedin and Youtube) uses its own cookies for that you can click on buttons such as “like” or “Share”.

Other, which will be in function of the different plugin and/or installed applications, and whose character remains in the same usage characteristics, and treatment of the information displayed here.

IMPORTANT: The user expressly accepts, for the use of this web site, treatment of information obtained in the manner and for the purposes mentioned above. It also recognizes to know the possibility of rejecting the treatment of such data or information by rejecting the use of cookies by selecting the appropriate settings for this purpose in your browser. While this option of blocking cookies on your browser may not allow full use of all the features of this web site, although you will still sailing in the same.

If you leave a comment on our site you can choose to save your name, email address and website in cookies. This is for your convenience so that you do not have to re-fill your data when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will install a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.

When you log in, we will also install several cookies to save your login information and your options for screen display. To access cookies last for two days, and cookie screen options last a year. If you select "Recuérdarme", your login will persist for two weeks. If you log out of your account, access cookies will be removed.

If you edit or publish an article, you will save an additional cookie on your browser. This cookie includes no personal data and simply indicates the ID of the article you just edited. It expires after 1 day.

Identifiers advertising

When DIKOIN ENGINEERING S. L. U. use the Functions of advertising of Google Analytics, collect Google advertising cookies and are used to enable features like remarketing on the Google Display Network. These functions are subject to the Settings ads, of the user, the policy requirements on the Functions of advertising of Google Analytics and Policy Consent of Users of the European Union of Google, which requires customers to obtain consent to use cookies provided that the law requires it, including the consent to display personalized ads. See the frequently asked questions about the privacy of the Google advertising for more information on how Google uses cookies in advertising.

IP address

Google Analytics uses IP addresses to geolocate visitors, to protect the service and provide the necessary security for the customers. The clients can use the method IP masking for that Google Analytics uses only a portion of the IP address that has collected in instead of the complete address. In addition, customers can override the IP addresses when they deem it appropriate, using the override function IP.

Analytics – Google Analytics

Stores cookies to be able to produce statistics on the traffic volume of visits of this website, and post more visited, etc By using this website, you are consenting to the processing of data (which will be transmitted, processed and stored) by Google, Inc. Therefore, the exercise of any right you must do so by communicating directly with Google (www.google.com)

Important: remember, these cookies it will only be used for statistical purposes that help optimize the user experience on the web site, and we will never associated to any personal data that can identify the user.

With whom do we share your data

We will only share your data:

• Any body competent law enforcement, regulatory agency, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, (iii) as part of a lawsuit or investigation, or (iv) to protect your vital interests or those of any other person.
• To reference agencies credit for the purposes of verification of identity and credit when you make an order, and periodically if you have an open account with us.
• To a buyer or potential (and its agents and advisers) in connection with any purchase, merger, or acquisition, real or proposal of any part of our company, or as part of a reorganization, bankruptcy, or change in control of the property, provided that we inform the recipient that we will use your personal information only for the purposes disclosed in this privacy Notice.
• To any other person with the consent of the person who owns the information for disclosure.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve successive comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). The administrators of the web can also see and edit that information.

The retention period applies to the data of users and events associated with cookies, user ids (e.g. User ID) and the identifiers for advertising (for example, DoubleClick cookies, the ID of advertising on Android, and id for advertisers Apple).

In the case of properties Google Analytics 4, the conservation of the data of the user level, including conversions, are fixed at a maximum of 14 months.

What rights you have over your data

If you have an account or have left comments on this website, pursuant to the law on the protection of applicable data, you have the right to:

• To receive an export file of the personal data that we hold about you, including any data that you provided us.
• The rectification of inaccurate personal data.
• The limitation of the processing of the personal data that concern.
• You can also request that we delete any personal data we hold about you.
• This does not include any data we are obliged to keep for administrative, legal, or security.

Where we send your data

If legally permitted, DIKOIN ENGINEERING S. L. U. may transfer personal data to courts, law enforcement authorities, regulators or attorneys if necessary to comply with law, or to establish, exercise or defend legal claims.

In connection with the operation of our web sites and the services provided through them, DIKOIN ENGINEERING S. L. U. works with service providers (so-called charge of the treatment), such as, for example, web hosting services, or maintenance of the computer, which only act on the instructions of DIKOIN ENGINEERING S. L. U. and are bound by contract to act in accordance with the legislation applicable data protection and provide necessary technical and organizational safety appropriate.

The comments of the visitors you can review a service of automatic detection of spam.

Your contact information

The User is solely responsible for the truthfulness and accuracy of the data included, exonerating DIKOIN INGENIERIA S. L. U. of any responsibility. The users guarantee and respond, in any case, the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the registration or subscription form. DIKOIN INGENIERIA S. L. U. not responsible for the accuracy of the information that are not of own elaboration and of which indicate another source, and so neither assumes any responsibility as for hypothetical damages that may arise from the use of such information. DIKOIN INGENIERIA S. L. U. reserves the right to update, modify or eliminate the information contained in its web pages and may even limit or not allow access to this information. Exempts DIKOIN INGENIERIA S. L. U. responsibility for any damage or prejudice that the User could suffer as consequence of mistakes, faults or omissions, in the information provided by DIKOIN INGENIERIA, S. L. U., which comes from sources outside DIKOIN INGENIERIA S. L. U.

Additional information

How we protect your information:

DIKOIN INGENIERIA S. L. U. has adopted the levels of security of protection of Personal Data legally required, and attempt to install those other technical means and measures at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of Personal Data provided to DIKOIN INGENIERIA S. L. U. not be responsible for possible damages or damages that could be derived from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operational functioning of this electronic system, motivated by causes outside DIKOIN INGENIERIA S. L. U.; delays or blockages in the use of the present electronic system caused by deficiencies or overloads of telephone lines or overloads in the Data processing Center, in the Internet system or in other electronic systems, as well as damages that may be caused by third persons through illegitimate interference beyond the control of DIKOIN INGENIERIA S. L. U. This is not, however, the User must be aware that the Internet security measures are not impregnable.