Privacy Policy

About us

This legal notice (hereinafter, “Legal Notice”) regulates the use of the Internet portal service (hereinafter, “Web”) of DIKOIN INGENIERIA S.L. with registered office at El Campillo, 13B, 48500 Abanto y Ciérvana, Vizcaya, Spain, and registered in the Vizcaya Mercantile Registry, Volume 5047, Book 0, Folio 179, Sheet BI-54654, Ins. 1st – C.I.F. B-95,571,642.
What personal data we collect and why we collect it
For the purposes of the provisions of Organic Law 15/1999, of December 13, Protection of Personal Data, DIKOIN INGENIERIA S.L. informs the User of the existence of an automated file of personal data created by and for DIKOIN INGENIERIA S.L. and under his responsibility, in order to carry out the maintenance and management of the relationship with the User, as well as the information tasks. At the time of acceptance of these general conditions, DIKOIN INGENIERIA S.L. The User will require the collection of essential data for the provision of their services.
• Username
• Company
• Department
• Name and surname
• Telephone no.,
• Email address
• Address
• IP adress

DIKOIN INGENIERÍA S.L. uses the personal data we hold about you for the following purposes:
• Login to access our websites (IP address) for statistical purposes, to optimize, improve and further develop our website, for example by analyzing user behavior in relation to dates and times and volume of data used on our website.
• Communication about products, services and projects, for example, responding to inquiries or requests.
• Planning, conducting and managing the (contractual) relationship, for example, carrying out transactions and orders for products or services, processing payments, performing accounting, auditing, billing and collection activities, arranging shipments and deliveries, facilitating repairs and providing services. of support.
• Advertise products and / or services similar or identical to products or services already purchased, unless you have objected and sending newsletters.
• Administration and conduct of customer surveys, marketing campaigns, market analysis, contests or other promotional activities or events.
• Maintenance and protection of the security of our products, services and websites, preventing and detecting errors through log files, security threats, fraud or other criminal or malicious activities.
• Resolution of disputes, demand compliance with our contractual agreements and establish, exercise or defend legal claims.

When visitors leave comments on the web, we collect the data displayed in the comment form, as well as the visitor’s IP address and browser user agent string to help detect spam.
An anonymous string created from your email address (also called a hash) can be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile image is visible to the public in the context of your comment.

If you upload images to the web, you should avoid uploading images with location data (EXIF GPS) included. Visitors to the web can download and extract any location data from images on the web.
Contact forms
The completion of the registration form is mandatory to access and enjoy certain services offered on the web. Failure to provide the requested personal data or not accepting this data protection policy implies the impossibility of subscribing, registering, buying, budgeting or participating in any of the promotions in which personal data is requested.
In accordance with the provisions of Organic Law 15/1999, of December 13, on the Protection of Personal Data, we inform you that the personal data obtained as a result of your registration as a User will be incorporated into a file owned by DIKOIN INGENIERIA SL with C.I.F B-95571642 and address at Polígono Industrial El Campillo, 13B, 48500 Abanto y Ciérvana, Vizcaya, Spain, having implemented the security measures established in Royal Decree 1720/2007, of June 11 and updated in September 2018.


This website can use and / or uses the following cookies:
• Necessary cookies: they are essential for the provision of the services requested by the user. If these cookies are disabled, you will not be able to correctly receive our content and services.
• Analytical cookies: We use these cookies to improve the quality of our services by analyzing the behavior of users on our website. For this we use third-party cookies. If you deactivate these cookies, you will be able to continue receiving our services, however, it will limit our knowledge of the activity of our clients to improve our services.
• Own cookies: (those generated by the page owned by DIKOIN INGENIERÍA, S.L.)

Session cookies or technical cookies are the most basic and allow, among other things, to know that the user has accepted the cookie notice on the website or to know when a human or an automated application is browsing (in this way it is fought spam).

• Third party cookies or analysis cookies: (those generated by external services, plugins and / or providers):

Google Analytics stores cookies to be able to compile statistics on traffic, volume of visits to this website, most visited post, etc. By using this website you are consenting to the processing of information (which will be transmitted, processed and stored) by Google, Inc. Therefore, the exercise of any right must be done by communicating directly with Google (
Important: remember, these cookies will only be used for statistical purposes that help optimize the user experience on the website, and will never be associated with any personal data that can identify the user.

Social networks, each of them (Twitter, Facebook, Linkedin and Youtube) uses its own cookies so that you can click on buttons such as “Like” or “Share”.

Others, which will depend on the different plugins and / or applications installed and whose character remains in the same characteristics of use and treatment of the information presented here.
IMPORTANT: The user expressly accepts, by using this website, the treatment of the information collected in the manner and for the aforementioned purposes. Likewise, you acknowledge knowing the possibility of rejecting the treatment of such data or information by rejecting the use of cookies by selecting the appropriate settings for this purpose in your browser. Although this option to block cookies in your browser may not allow you to fully use all the functionalities of this website, although it will allow you to continue browsing it.
If you leave a comment on our site you can choose to save your name, email address and website in cookies. This is for your convenience, so you don’t have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you connect to this site, we will install a temporary cookie to determine if your browser accepts cookies. This cookie does not contain personal data and is deleted when the browser is closed.
When you log in, we will also install several cookies to save your login information and your screen display options. Access cookies last two days, and screen options cookies last one year. If you select “Remember me”, your access will last for two weeks. If you log out of your account, the access cookies will be deleted.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not include personal data and simply indicates the ID of the article that you just edited. It expires after 1 day.

Advertising identifiers
When DIKOIN INGENIERÍA S.L. use Google Analytics Advertising Features, Google advertising cookies are collected and used to enable features such as remarketing on the Google Display Network. These features are subject to the user’s Ad Settings, Google Analytics Advertising Features policy requirements, and Google’s European Union User Consent Policy, which requires customers to always obtain consent to use cookies. required by law, including consent to display personalized ads. Please refer to Google’s Advertising Privacy FAQ for more information on how Google uses advertising cookies.

IP adress
Google Analytics uses IP addresses to geolocate visitors, protect the service and provide the necessary security to customers. Customers can use the IP masking method so that Google Analytics uses only a part of the IP address it has collected instead of the full address. Also, clients can override IP addresses when they do.

Google analytics
Stores cookies to be able to compile statistics on traffic, volume of visits to this website, most visited post, etc. By using this website you are consenting to the processing of information (which will be transmitted, processed and stored) by Google, Inc. Therefore, the exercise of any right must be done by communicating directly with Google (

Important: remember, these cookies will only be used for statistical purposes that help optimize the user experience on the website, and will never be associated with any personal data that can identify the user.

Who we share your data with
We will only share your data:
• To any competent law enforcement body, regulatory body, government agency, court or other third party when we believe that disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, (iii) as part of a lawsuit or investigation, or (iv) to protect your vital interests or those of any other person.
• To credit reference agencies for the purposes of identity and credit verification when placing an order, and periodically if you have an account open with us.
• To an actual or potential buyer (and their agents and advisers) in connection with any actual or proposed purchase, merger or acquisition of any part of our company, or as part of a reorganization, bankruptcy, or change in control of ownership, provided that we inform the recipient that we will use their personal information only for the purposes disclosed in this Privacy Notice.
• To any other person with the consent of the person who owns the information for disclosure.

How long we keep your data
If you leave a comment, the comment and its metadata are kept indefinitely. This is so that we can recognize and approve subsequent comments automatically, instead of keeping them in a moderation queue.
Of the users who register on our website (if any), we also store the personal information that they provide in their user profile. All users can see, edit or delete their personal information at any time (except that they cannot change their username). Website administrators can also view and edit this information.
The retention period applies to user data and events associated with cookies, user identifiers (for example, User ID) and advertising identifiers (for example, DoubleClick cookies, Android advertising ID and the Apple Advertiser Identifier).
For Google Analytics 4 properties, retention of user-level data, including conversions, is set at a maximum of 14 months.

What rights do you have over your data
If you have an account or have left comments on this website, by virtue of the applicable data protection law, you have the right to:
• Receive an export file of the personal data we hold about you, including any data you have provided us.
• The rectification of inaccurate personal data.
• The limitation of the processing of personal data that concern you.
• You can also request that we delete any personal data that we have about you.
• This does not include any data that we are required to keep for administrative, legal or security purposes.
Where we send your data
If legally permitted, DIKOIN INGENIERÍA S.L. may transfer personal data to courts, law enforcement authorities, regulatory bodies or lawyers, when necessary to comply with the law or to establish, exercise or defend legal claims.
In relation to the operation of our websites and the services provided through them, DIKOIN INGENIERÍA S.L. works with service providers (known as those in charge of the treatment), such as, for example, web hosting services or computer maintenance, which only act following the instructions of DIKOIN INGENIERÍA S.L. and they are contractually bound to act in accordance with the applicable data protection legislation and provide adequate technical and organizational security measures.
Visitor comments may be checked by an automated spam detection service.

Your contact information
The User is solely responsible for the veracity and correctness of the data included, exonerating DIKOIN INGENIERIA S.L. of any responsibility in this regard. Users guarantee and respond, in any case, to the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the registration or subscription form. DIKOIN INGENIERIA S.L. does not respond to the veracity of the information that is not of its own elaboration and for which another source is indicated, so it does not assume any responsibility for hypothetical damages that may arise from the use of said information. DIKOIN INGENIERIA S.L. reserves the right to update, modify or delete the information contained in its web pages, and may even limit or deny access to said information. DIKOIN INGENIERIA S.L. is exonerated. Responsibility for any damage or harm that the User may suffer as a result of errors, defects or omissions, in the information provided by DIKOIN INGENIERIA S.L. provided that it comes from sources other than DIKOIN INGENIERIA S.L.

Additional Information:
How we protect your data
DIKOIN INGENIERIA S.L. has adopted the security levels of protection of the Personal Data legally required, and they try to install those other means and additional technical measures at their disposal to avoid the loss, misuse, alteration, unauthorized access and theft of the Personal Data provided to DIKOIN INGENIERIA SL It will not be responsible for possible damages or losses that may arise from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operational functioning of this electronic system, caused by causes beyond the control of DIKOIN INGENIERIA S.L .; of delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the Data Processing Center, in the Internet system or in other electronic systems, as well as damages that may be caused by third parties people through illegitimate interference beyond the control of DIKOIN INGENIERIA SL However, the User must be aware that Internet security measures are not impregnable.