Privacy Policy

What personal data we collect and why we collect it

In accordance with the provisions of Organic Law 15/1999, of December 13, on Personal Data Protection, DIKOIN INGENIERIA S.L.U. informs the User of the existence of an automated personal data file created by and for DIKOIN INGENIERIA S.L.U. and under its responsibility, with the purpose of carrying out the maintenance and management of the relationship with the User, as well as information tasks. At the time of acceptance of these general conditions, DIKOIN INGENIERIA S.L.U. will require the User to collect some essential data for the provision of its services.

  • Username
  • Company
  • Department
  • Name and surname
  • Telephone number
  • e-mail
  • Address
  • IP Address

DIKOIN ENGINEERING S.L.U. uses the personal data we hold about you for the following purposes:

  • Login to access our websites (IP address) for statistical purposes, to optimize, improve and further develop our website, for example by analyzing user behavior in relation to dates and times and the volume of data used on our website.
  • Communication about products, services and projects, for example, responding to inquiries or requests.
  • Planning, carrying out and managing the (contractual) relationship, for example, transacting and ordering products or services, processing payments, performing accounting, auditing, billing and collection activities, arranging shipments and deliveries, facilitating repairs and providing services medium.
  • Advertise products and/or services similar or identical to the products or services already purchased, unless you have objected and send newsletters.
  • Administration and conduct of customer surveys, marketing campaigns, market analysis, contests or other promotional activities or events.
  • Mantenimiento y protección de la seguridad de nuestros productos, servicios y sitios web, previendo y detectando errores a través de los archivos de registro, amenazas a la seguridad, fraude u otras actividades delictivas o malintencionadas.
  • Dispute resolution, enforce our contractual agreements, and establish, exercise, or defend legal claims.


When visitors leave comments on the website, we collect the data displayed in the comment form, as well as the visitor’s IP address and browser user agent string to help spam detection.

An anonymous string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The privacy policy for the Gravatar service is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the web, you should avoid uploading images with location data (EXIF GPS) included. Visitors to the web can download and extract any location data from images on the web.

Contact forms

The completion of the registration form is mandatory to access and enjoy certain services offered on the web. Failure to provide the requested personal data or failure to accept this data protection policy means that it is impossible to subscribe, register, buy, quote or participate in any of the promotions in which personal data is requested.

In accordance with the provisions of Organic Law 15/1999, of December 13, on the Protection of Personal Data, we inform you that the personal data obtained as a result of your registration as a User will be incorporated into a file owned by DIKOIN INGENIERIA S.L.U. with C.I.F B-95571642 and address at Polígono Industrial El Campillo, 13B, 48500 Abanto y Ciérvana, Vizcaya, Spain, having implemented the security measures established in Royal Decree 1720/2007, of June 11 and updated in September 2018.


This website can use and/or uses the following cookies:

  • Necessary cookies: they are essential for the provision of the services requested by the user. If these cookies are disabled, you will not be able to correctly receive our content and services.
  • Analytical cookies: We use these cookies to improve the quality of our services by analyzing user behavior on our website. For this we use third-party cookies. If you deactivate these cookies you will be able to continue receiving our services, however, it will limit our knowledge of the activity of our clients in order to improve our services.
  • Own cookies: (those generated by the page owned by DIKOIN INGENIERÍA, S.L.U.)

Session cookies or technical cookies,are the most basic and allow, among other things, to know that the user has accepted the cookie notice on the website or to know when a human or an automated application is browsing (this way spam).

  • Third-party cookies or analysis cookies: (those generated by services, plugins and/or external providers):

Google Analytics stores cookies to be able to compile statistics on traffic, volume of visits to this website, most visited posts, etc. By using this website you are consenting to the processing of information (which will be transmitted, processed and stored) by Google, Inc. Therefore, the exercise of any right must be done by communicating directly with Google (

Important: remember, these cookieswill only be used for statistical purposes that help optimize the user experience on the website, and will never be associated with any personal data that can identify the user.

Social networks, each one of them (Twitter, Facebook, Linkedin and Youtube) use their own cookies so that you can click on buttons such as “Like” or “Share”.

Others, which will depend on the different plugins and/or applications installed and whose character is maintained in the same characteristics of use and treatment of the information exposed here.

IMPORTANT: The user expressly accepts, by using this website, the treatment of the information collected in the manner and for the aforementioned purposes. Likewise, you acknowledge knowing the possibility of rejecting the processing of such data or information by rejecting the use of cookies by selecting the appropriate configuration for this purpose in your browser. Although this option to block cookies in your browser may not allow you to fully use all the features of this website, it will allow you to continue browsing it.

If you leave a comment on our site you can choose to save your name, email address and website in cookies. This is for your convenience, so you don’t have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and connect to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie does not contain personal data and is deleted when the browser is closed.

When you sign in, we will also set various cookies to save your login information and screen display options. Access cookies last for two days, and screen options cookies last for one year. If you select “Remember Me”, your access will last for two weeks. If you log out of your account, the access cookies will be deleted.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not include personal data and simply indicates the ID of the article you just edited. It expires after 1 day.

Advertising identifiers

When DIKOIN INGENIERÍA S.L.U. Google Analytics Advertising Features are used, Google advertising cookies are collected and used to enable features such as remarketing on the Google Display Network. These features are subject to User ad settings, to which requirements of the policy on Google Analytics Advertising Features and to the Google’s European Union User Consent Policy, which requires customers to obtain consent to use cookies where required by law, including consent to display personalized ads. See the Google Advertising Privacy FAQ for more information about how Google uses advertising cookies.

IP Address

Google Analytics uses IP addresses to geolocate visitors, protect the service and provide the necessary security to customers. Customers can use the IP masking method to have Google Analytics use only a part of the IP address it has collected instead of the full address. Additionally, customers can override IP addresses whenever they see fit using the IP override feature.

Google Analytics

Stores cookiesto be able to compile statistics on traffic, volume of visits to this website, most visited posts, etc. By using this website you are consenting to the processing of information (which will be transmitted, processed and stored) by Google, Inc. Therefore, the exercise of any right must be done by communicating directly with Google (

Important: remember, these cookieswill only be used for statistical purposes that help optimize the user experience on the website, and will never be associated with any personal data that can identify the user.

With whom we share your data

We will only share your data:

  • To any appropriate law enforcement agency, regulatory body, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, (iii) as part of a lawsuit or investigation, or (iv) to protect your vital interests or those of any other person.
  • To credit reference agencies for identity and credit verification purposes when placing an order, and periodically if you have an open account with us.
  • To an actual or prospective purchaser (and their agents and advisers) in connection with any actual or proposed purchase, merger, or acquisition of any part of our business, or as part of a reorganization, bankruptcy, or change in ownership control, provided that we inform the recipient that we will use their personal information only for the purposes disclosed in this Privacy Notice.
  • To any other person with the consent of the person who owns the information for disclosure.

How long we keep your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve follow-up comments automatically, rather than holding them in a moderation queue.

Of the users who register on our website (if any), we also store the personal information they provide in their user profile. All users can view, edit, or delete their personal information at any time (except they can’t change their username). Webmasters can also view and edit that information.

The retention period applies to user and event data associated with cookies, user identifiers (for example, User ID), and advertising identifiers (for example, DoubleClick Cookies, Android Advertising ID, and Advertising ID). Apple Advertiser Identifier).

For Google Analytics 4 properties, retention of user-level data, including conversions, is set to a maximum of 14 months.

What rights do you have over your data?

If you have an account or have left comments on this website, under applicable data protection law, you have the right to:

  • Receive an export file of the personal data we hold about you, including any data you have provided to us.
  • The rectification of inaccurate personal data.
  • The limitation of the processing of personal data that concerns you.
  • You can also request that we delete any personal data we hold about you.
  • This does not include any data that we are required to keep for administrative, legal, or security purposes.

Where we send your data

If legally permitted, DIKOIN INGENIERÍA S.L.U. may transfer personal data to courts, law enforcement authorities, regulators or lawyers, where necessary to comply with the law or to establish, exercise or defend legal claims.

In relation to the operation of our websites and the services provided through them, DIKOIN INGENIERÍA S.L.U. works with service providers (called data processors), such as, for example, web hosting services or computer maintenance, who only act following the instructions of DIKOIN INGENIERÍA S.L.U. and are contractually bound to act in accordance with applicable data protection legislation and provide appropriate technical and organizational security measures.

Visitor comments may be checked by an automated spam detection service.

Your contact information

The User is solely responsible for the veracity and correctness of the data included, exonerating DIKOIN INGENIERIA S.L.U. of any responsibility in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the registration or subscription form. DIKOIN INGENIERIA S.L.U. is not responsible for the veracity of the information that is not of its own elaboration and for which another source is indicated, for which reason it does not assume any responsibility for hypothetical damages that may arise from the use of said information. DIKOIN INGENIERIA S.L.U. reserves the right to update, modify or delete the information contained in its web pages and may even limit or deny access to said information. DIKOIN INGENIERIA S.L.U. of responsibility for any damage or harm that the User may suffer as a result of errors, defects or omissions, in the information provided by DIKOIN INGENIERIA S.L.U. provided that it comes from sources other than DIKOIN INGENIERIA S.L.U.

Additional Information

How we protect your data:

DIKOIN INGENIERIA S.L.U. has adopted the legally required Personal Data protection security levels, and they seek to install those other means and additional technical measures within their reach to prevent the loss, misuse, alteration, unauthorized access and theft of the Personal Data provided to DIKOIN ENGINEERING S.L.U. will not be responsible for possible damages or losses that could derive from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operational functioning of this electronic system, motivated by causes beyond DIKOIN INGENIERIA S.L.U.; of delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the Data Processing Center, in the Internet system or in other electronic systems, as well as damages that may be caused by third parties. people through illegitimate interference outside the control of DIKOIN INGENIERIA S.L.U. However, the User must be aware that security measures on the Internet are not impregnable.